WE SHIP internationally !

FAQ

 

How do I check the status of my order?

When your order has shipped, we will send you an automated email with your tracking number. You can still email us at orders@shopagrodolce.com and we will be happy to update you.

 

How long do orders take to process?

As soon as we receive your order, we are working on getting it out to you as soon as possible.

  • Orders placed Monday – Friday before 12pm EST will be processed and shipped same day.
  • Orders placed Monday – Friday after 12pm EST will be processed the next business day.
  • Orders placed Friday after 12pm EST through the weekend will be processed the next business day, Monday. 

 

How long does shipping take?

  • Standard US shipping takes 2-5 business days 
  • Standard Canada & International shipping takes  7-10 business days

How much does shipping cost?

  • Standard US shipping costs $8
  • Standard Canada shipping costs $12
  • Standard International Shipping costs $15

 

Are any EXPRESS shipping options available?

Yes, EXPRESS shipping options are available for both domestic and international orders. Express shipping cost vary between $25-40 depending on the weight of your package and your shipping area, and will be automatically calculated at checkout. Please email us at orders@shopagrodolce.com about any urgent or time sensitive orders and we will do our best to help you.

 

I need help figuring out my Crystal Bra size?

Our Crystal bras are one size fits all but are designed to be adjusted and fit breast cups A-DD. Every bra design is unique and the product description should provide you with the measurements you need get a clear idea of how it will look and fit on your unique body. Please note that alterations can be made to most of the styles at no additional cost to ensure they fit you to perfection. If you have any questions regarding your size or fitting inquiries, please email info@shopagrodolce.com.

 

How do I care for my jewelry? 

At Agrodolce, the strength and solidity of your pieces can make you forget you are handling delicate jewelry items. Our plating is made of sterling silver and 24k gold which is water resistant but, please note that it is better to keep your pieces as far away from water as possible so they can conserve their original shine. When not wearing, store them flat in a dry place. 

 

I love what you have but need something even more special! Are custom orders available? 

Yes, Agrodolce accepts custom and personalized order inquiries. Please email us at custom@shopagrodolce.com for more details.

 

Do you accept returns or exchanges

All Agrodolce pieces can be either returned or exchanged.

At Agrodolce, we are dedicated to our customers and our main goal is your happiness and satisfaction. If for any reason your are not pleased with your order, you can contact us at orders@shopagrodolce.com and we will be happy to help you. 

Do you issue refunds?

Refunds are considered on a case per case basis. Please note that all refunds all subject to a restocking $20 fee. No exceptions.

Do you restock on sold-out items?

When items are sold out, there is no guarantee they will be restocked. However, if you wish to be notified of a restock, you can enter your email in the sold out field under the product description. When a sold out item for which you've entered your email comes back in stock, you'll receive a 24h priority window over other website visitors to make your purchase.

 

I would like to work with Agrodolce, what can I do?

For any collaboration and press inquiries please email us at info@shopagrodolce.com.

 

 

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